COMMERCIAL EDITING / GOVERNANCE

# Commercial editing that holds together at scale

Editing, Australian English localisation and content standards for a global technology product.

Language-quality leadership for a global technology product, delivered through a language-services provider. Client and provider names are withheld.

**Audience:** Product users, content contributors and reviewers

**Scope:** Commercial editing, localisation and language quality

**My role:** Australian English language-quality leadership

01 / BRIEF

## The brief

A global technology product needed consistent language quality across a continuing flow of content. Individual sentences could be correct while terminology, tone or local usage varied. The task combined hands-on editing with decisions that other contributors could apply.

02 / WORK

## What I edited

I led Australian English language quality through a language-services provider. My work combined editorial assessment, terminology decisions, contributor feedback and discussions with stakeholders.

- **Commercial and product language.** Assessed clarity, tone, meaning and usefulness in the context of the customer experience.
- **Australian English localisation.** Made language locally natural while preserving the source meaning and brand position.
- **Editorial arbitration.** Resolved competing language choices through a reasoned view of audience, terminology and context.
- **Contributor guidance.** Explained recurring issues and corrective decisions so feedback can inform subsequent work.

03 / JUDGEMENT

## The editorial decisions

A shorter edit is not always a better edit. I weighed wording against the customer’s task, source meaning and product context. That meant preserving a precise term where necessary, expanding an explanation when needed and documenting decisions so the next reviewer could apply the same standard.

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